Addressing the pains of systems migrations and infrastructure changes - Part 2

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In part one of this blog series, we looked at the security risks faced by organizations running outdated operating systems. While many businesses still rely on Windows XP or Windows Server 2003 environments, the implications of unsupported architecture can have a major impact on business operations.

In this part of the series, we will explore the system requirements and configurations that should be considered as you to prepare your environment for operating system migrations.

More often than not, when IT departments are conducting large operating system migrations or the roll out of new a new OS, the hardware requirements of the new software can be easily overlooked. This common oversight can lead to failure with installations of the new operating systems and result in disruption to business continuity. Poorly planned migrations often leave IT support technicians scrambling to resolve the system failures while end users are left without functioning machines. These impacts to productivity trigger a domino effect as IT gets inundated with incoming support issues from frustrated end users and critical departments such as accounting, finance or production facilities.

 

Not exactly the most efficient way of accomplishing the new operating system roll out or making friends! Additionally, who's going to take the flak when management starts asking some rather difficult questions?

So how do we prevent this situation - or more realistically - reduce the number of failures when conducting OS upgrades on a large scale? While some obstacles should be expected when migrating complex environments, appropriate planning can significantly reduce downtime and unnecessary stress on resources.

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Addressing the pains of systems migrations and infrastructure changes - Part 1

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One of the most daunting, challenging and time consuming projects for IT teams is the upgrade and roll out of a new operating system. Migrations drain resources and can be disruptive to business operations if not planned for in advance. That said, in today’s landscape of increasing security risks, it’s imperative that IT teams respond to these updates in a timely manner in order to prevent introducing unnecessary risk to corporate assets.

In the last year alone we have seen the end of life for Windows XP and Windows Server 2003, and Microsoft has released a sunset date for Windows Vista in 2017 and Windows Server 2008 in 2020. Still, nearly 17% of internet users worldwide are using XP and they are dreading the impeding force to a new operating system. Governments, large corporations and health care systems have been clinging to their dying XP OS while they waited for the long anticipated Windows 10 release before investing the effort and cost into migration.

The resistance to migrations isn’t isolated to user machines. Windows Server 2003 houses millions of business applications. Gartner estimates that there are still 8 million of these servers in operation, most of them running mission critical infrastructure like ERP and CRM systems. Whilst the number of machines running Windows Server 2003 might be much smaller by comparison, taking the “if it’s not broke, don’t fix it” approach leaves companies exposed to the looming threat of security breaches.

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BOSS Solutions Customer Experience Video

Listen to BOSS Solutions customers describe THE VALUE QUOTIENT in their own words!

Click to watch customer videos

ROD SMITH –SPALDING COUNTY SCHOOLS, GA talks about the benefits of BOSS Support Central  and how it comes in handy for even the last minute deployments. He also loves the fact that BOSS as a company is helpful in many other ways like the Active Directory Migration, Disaster Recovery, etc.

“BOSS ASSIST and Support Central, we use both products and they’ve been very beneficial……BOSS as a company has been instrumental in helping us develop our Active Directory environment…”

RICK YOUNG – FORSYTH COUNTY, GA talks about the extension of BOSS Support Central to county departments.

“We also use it in our PUBLIC FACILITIES DEPARTMENT for raising help tickets in building maintenance, lighting, electricity…”

CLIFTON FOSTER – CITY OF NEWNAN, GA shares insights about the various features of Support Central like the REMOTE DESKTOP, HELP DESK and REPORTING.

“We use BOSS Support Central and the most used feature is the remote desktop. I like the way it puts all the computers together in one location….”.

ALAN LESSIN – HOOTERS, GA is excited about the tools that DIAGWIN provides to help him manage his assets at various locations all over the country.

“I’m able to keep a good inventory of my assets. I have currently 1500 assets all over the country….Access to these assets is very simple and I can train my new Help Desk technician in a matter of minutes with the BOSS software….”

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