Government agencies save tax dollars using BOSS Support Central

US Government organizations (particularly state departments, cities, counties) have been adapting the BOSS solution to

  • Manage remote sites, offices
  • Discovery of assets, hardware/software inventory creating the CMDB master list
  • Deploy Enterprise applications like Office 2007, Adobe Suite, Anti-virus updates, windows updates, etc. quickly and efficiently with minimal user interruption
  • Provide Self Service portal for customers to submit request online
  • Implement automated help desk workflow saving countless hours with intelligent routing
  • ITIL Dashboard reports on helpdesk performance, exceptions, etc
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